Think integration, think workforce: three steps to workforce integration
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Think integration, think workforce: three steps to workforce integration

Integration offers important potential benefits including:

  • better outcomes for people who use services
  • more efficient use of existing resources
  • improved access to health, social care and support services.

The paper identified three steps for workforce leaders to promote integration from a workforce perspective:

  • Be clear about the local integration agenda, including the various routes to integration
  • Address the integrated workforce management challenge to ensure the right people with the right skills and behaviour are in place to deliver integrated services around individuals’ needs.
  • Implement successful workforce change by addressing a range of operational and strategic questions by taking an inclusive approach.

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